Terms & Conditions

Effective Date: July 4, 2025

Welcome to Wintreela. By using our website (www.wintreela.com) and placing orders through our online platform, you agree to the terms and conditions outlined below. Please read them carefully before making a purchase.

1. Overview

Wintreela is an online clothing store operating in Sri Lanka. All products, promotions, and services offered via our website are subject to the following terms. By using our site, you confirm that you are at least 18 years of age or are using it under the supervision of a parent or guardian.

2. Online Store Terms

All purchases made through www.wintreela.com are for personal, non-commercial use only. We reserve the right to limit the quantities of any products or services that we offer.

3. Promotions, Discounts & Gift Cards

Wintreela may offer promotions, discounts, coupon codes, or gift cards from time to time. These offers are subject to specific terms, may be limited in time or quantity, and cannot always be combined. We reserve the right to modify or withdraw any promotional offer at any time without prior notice.

4. Pricing and Product Availability

All prices listed on our website are in Sri Lankan Rupees (LKR) and are inclusive of applicable taxes. Product prices and availability are subject to change without notice. We reserve the right to cancel any orders due to stock unavailability, pricing errors, or technical issues, even after order confirmation.

5. Payment

Payments can be made via online payment gateways and Cash on Delivery (COD) where applicable. All transactions must be authorized and verified before order processing.

6. Intellectual Property

All content on our website—including images, product designs, logos, text, and graphics—is the intellectual property of Wintreela and may not be used or reproduced without prior written consent.

7. User-Generated Content

Customers may post reviews, comments, and images on product pages. By submitting content, you grant Wintreela the right to use, display, and republish it in connection with our services and marketing. We reserve the right to moderate or remove any inappropriate, offensive, or unrelated content.

8. Shipping and Delivery

Delivery is available only within Sri Lanka. Full details on shipping methods, costs, and timelines can be found in our Delivery Policy.

9. Returns and Exchanges

Please refer to our Returns and Exchanges Policy for details on how to return eligible items.

10. Limitation of Liability

While we strive for accuracy, Wintreela is not liable for typographical errors, product image inaccuracies, or slight color variations. Sizing information is provided as a guide, and actual fit may vary by style or body type.

11. Modifications to Terms

Wintreela reserves the right to modify these Terms and Conditions at any time. Updates will be posted on this page, and continued use of the site will signify acceptance of the revised terms.

12. Governing Law

These terms are governed by and interpreted in accordance with the laws of  Sri Lanka.  Any disputes arising from your use of the website or purchases made will be subject to the exclusive jurisdiction of Sri Lankan courts.

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact:

Wintreela (Private) Limited
Email: info@wintreela.com
Phone: +94 71 888 1388
Website: www.wintreela.com
Business Location: Wintreela (Private) Limited, 258/E, Arawwala Road, Pannipitiya, 10230, Sri Lanka.

Thank you for shopping with Wintreela!